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      Cornmi.com value every one of our clients. Our main priority is to make sure that the items are delivered to our customer as soon as possible.

      Normally, you will receive your order in 3 to 30 business days from the date it’s been made, according to the delivery method you chose on payment stage.

       

      Once the order has been dispatched, the confirmation email will be sent to the email address which left when you're doing the purchase.

      1. Processing time

      Usually, it takes 1- 5 business days to process your order (Holidays and weekends are not included). During the processing time, the order will be prepared and packed. The processing time also includes the period in which the delivery company collects its packages.

      That means you need to wait sometime to get the tracking number, even though your packages have already been collected by the delivery company.

       

      2. Shipping time

      The shipment takes approximately 2 - 25 business days to reach your destination, depending on the shipping method you choose.

      It may take longer if your local delivery company can not contact your address or you.

      If you have this problem, feel free to contact us via louisesong@tonehua.com for help.


      3. Chinese holiday reminder

      During the week-long holiday in China, the Chinese National Day and the Chinese New Year, the services of certain suppliers and carriers may be affected, which means delivery time may be delayed. Since some of the products are stored in our Chinese warehouses, the shipping time for them will be delayed.

       

      4. Postage

      Depending on the weight of your package and the delivery method you choose. 

       

      5.Shipping Countries

      Our products can be delivered to almost all countries around the world, and with free shipping service for most of them.

      While, we apologize that we don’t deliver to these countries: China, South Sudan, Yemen, Crimea, and Syria.

       

      For more assistance feel free to contact us.